
Frequently Asked Questions
Simply connect the orb to your device using the supplied USB cable and transfer your video in seconds: no complicated application or software is required.
With this new version, it is also possible to connect via WIFI to transfer videos without using a USB cable.
Yes! You can replace the video at any time by connecting the ball to your device via USB and downloading a new video.
With this new version, it is also possible to connect via WIFI to transfer videos without using a USB cable.
You can use video clips of your pets, footage with your newborn, or any other precious memories in MP4 format for optimal playback quality.
Clear and simple instructions are included in the manual. If you need help, please don't hesitate to contact us and we will guide you step by step.
Yes. This new version has a built-in speaker, so your favorite videos will play with sound.
Yes! Each device is equipped with a control button located at the rear.
Thanks to it, you can:
- Change video or image
- Adjust the volume
- Pause or resume playback
- Turn the device on or off
This device comes with a 2-year warranty.
If you have any problems with your device, we will replace it or give you a full refund, no questions asked.
Orders are usually processed within 1 to 3 business days.
Delivery times vary depending on your destination address, but we will keep you informed at every stage.
As soon as your order is shipped, you will receive a tracking number by email, to follow its delivery to your home.

Payment information is encrypted and protected.

Order tracking available in real time

French customer service at your disposal

30 days to change your mind







